Systems

By Brendon Saunders, ActionCOACH Most business owners do not have a business problem. They have a memory problem. The business lives in their head. The pricing logic. The client promises. The sales follow-up. The cash-flow assumptions. The supplier workarounds. The [...]

By: Craig Lourens, ActionCOACH Business Coach At the start of the financial year, many business owners take a moment to reflect on the past year. What worked. What didn’t. Where did the business move forward, and where did it feel stuck. [...]

Key Takeaways Great managers are both managers and leaders — they build productivity and inspire passion and focus. Don’t choose between managing and leading — the most effective leaders wear both hats with pride. Management ensures competence, rhythm, accountability, performance [...]

Key Takeaways If your business only works when you do, it’s not really a business — it’s a job. Systems are the bridge from busyness to business ownership. A system means doing something the same way every time so outcomes [...]

Dear reader,   As I sat down to reflect on the journey I've embarked upon in the world of business, I couldn't help but recognize the pivotal moments and lessons that have shaped my management style. Today, I'm thrilled to [...]

Artificial Intelligence (AI) is increasingly becoming a crucial aspect of modern business from automating tasks to improving customer experiences, AI has the potential to revolutionise the way companies operate. However, as with any new technology, there are both positive and [...]

South Africa has been experiencing frequent power outages for many years now, which have had a significant impact on businesses in the country. These power outages are known as "load shedding" and are caused by a shortage of electricity supply [...]

I have coached many business owners over the years. One thing that always strikes me is how many are happy to just let life take them on a journey, hoping for good outcomes. Whilst there may be philosophical reasons to [...]

It’s finally happened.  The 1st of January has finally polarised society. One half is over the moon with excitement of what a new year may bring.  They’ve got exciting goals, or at least some New Year’s resolutions, and they can’t [...]

What a difference a year can make! One year ago, my family and I were just getting back to ‘normal’ after COVID-19. Then the riots in certain areas of South Africa occurred. This knocked our confidence and our security and [...]

There are some sectors that are more cyclical than others, like the hospitality sector which has fairly large swings in demand. But there are numerous industries, micro industries, SMME’s and solo proprietors who are affected by this phenomenon.   As [...]

One of the most valuable systems you can implement in an organisation is a steady rhythm. This creates the pulse that your team works to, which in turn creates the steady pulse your organisation needs to thrive. How do you [...]

It's that time of the year again... Love is in the air!  I firmly believe that our love of another person is something that should be constantly expressed, worked on and strengthened throughout our lives – and not just one [...]

Over the last couple of months, I have heard many people referring to the uncertain times that we live in and how that has impacted and sometimes even crippled businesses. The events of the last two years have brought the [...]

A quick story:  It was August 2009, my first year of being a Business Coach at ActionCOACH when I attended my first ActionCOACH Global Conference in Sydney, Australia.  At the conference, I met a seasoned coach from the US and made the bold decision [...]

Two months left in 2021 (fortunately four months for the financial year which is then still a third of the financial year). Worse yet, 32 working days before we close our office for the December break. If your life is [...]