Planning

No matter how small or insignificant a matter might seem, your decisions will impact your business’s outcomes. The right decisions made at the right time can give way to positive transformations and success, while the wrong decisions at the wrong [...]

Recently a colleague and I were discussing client retention, during which he lamented the fact that he had recently lost some long-standing clients.  Several key points came out of the discussions which I would like to summarise below:   Focusing [...]

South Africa has been experiencing frequent power outages for many years now, which have had a significant impact on businesses in the country. These power outages are known as "load shedding" and are caused by a shortage of electricity supply [...]

  Running a successful business requires a lot of effort and dedication. As a business owner, it's easy to get bogged down in the day-to-day tasks and lose sight of the bigger picture. That's why it's essential to identify your [...]

I have coached many business owners over the years. One thing that always strikes me is how many are happy to just let life take them on a journey, hoping for good outcomes. Whilst there may be philosophical reasons to [...]

The new year is now in full swing and over the last couple of weeks I have spent time finalising my own business plan and also engaging with many of our Franchise Partners on their business plans for the year. [...]

"You guys are too busy to make money"​ This statement took the wind out of my sails when our financial director said it to my partners and I in another business over a decade ago. He was 100% right, we [...]

Recent research has highlighted several critical traits of successful entrepreneurs and business owners. Growth mindset is one such trait, which is the belief that personal qualities and abilities can be developed through effort and learning. Entrepreneurs with a growth mindset [...]

It’s finally happened.  The 1st of January has finally polarised society. One half is over the moon with excitement of what a new year may bring.  They’ve got exciting goals, or at least some New Year’s resolutions, and they can’t [...]

December is upon us, leaving many of us wondering where the time has gone.  It provides us with the opportunity to reflect on the year that has passed whilst clarifying what needs to be done in 2023 to make it [...]

There are some sectors that are more cyclical than others, like the hospitality sector which has fairly large swings in demand. But there are numerous industries, micro industries, SMME’s and solo proprietors who are affected by this phenomenon.   As [...]

I love it when people say to me: "but Harry, it's not about the money." Really?!  Do you actually believe that? Now I'm the first to support that money isn't everything. There are a lot of things that are important. [...]

In prepping for this blog, I asked Business Owners in my network what made them proud to be South African Business Owners.    The overwhelming response was – our resilience!  What makes us resilient?   We embrace The Stockdale Paradox. Admiral James [...]

One of the most valuable systems you can implement in an organisation is a steady rhythm. This creates the pulse that your team works to, which in turn creates the steady pulse your organisation needs to thrive. How do you [...]

As an ActionCOACH Business Coach – I often meet business owners when they have come to an impasse, with their business. The conversation often starts with at least one of the following statements:   “After so many years and so much [...]

Welcome back to 2022. I hope you at least managed to get some rest time over the festive period and that you enjoyed some peace and quiet, some great family time, some ‘me’ time, and of course that you had [...]