Mentor

Every organisation has untapped potential. Within your current team, there are people with skills, creativity and leadership ability that have not yet been fully recognised. The challenge is that this potential does not always sit neatly within job descriptions or [...]

Performance conversations can feel uncomfortable. Whether you’re addressing underperformance or offering developmental feedback, it’s easy to worry about saying the wrong thing or triggering defensiveness. Many managers either avoid these conversations altogether or approach them in a way that creates [...]

Beyond profit, performance targets, or business expansion, many business owners are driven by something deeper: the desire to leave a legacy. Starting the Year with Your Children’s Future in Mind A new year often brings renewed clarity, fresh motivation, and [...]

Many workplaces continue to operate as if mental health is a personal matter rather than an organisational one. The truth is clear: mental health is a business issue. It affects productivity, engagement, decision-making, creativity, team dynamics, customer service, absenteeism, and [...]

At the very heart of leadership lies one indispensable skill: communication. While it might seem straightforward on the surface, effective communication is far more complex than just exchanging information. It’s about how, when, and why messages are conveyed—and how they [...]

Emotional intelligence (EQ) and self-awareness have emerged as defining qualities that separate exceptional leaders from the rest. These attributes enable leaders not only to manage their own emotions but also to understand and influence the feelings of those around them—leading [...]

Outcome goals focus on specific results, process goals centre on the actions, habits, and behaviours that lead to those results. Focusing on these helps businesses foster consistency, maintain high performance, and continuously improve. For any business looking to achieve sustainable [...]

Growing a successful business is no easy feat, but having a strong team can make all the difference. As an entrepreneur or business owner, your people are your most valuable asset, and investing in their growth and development can have [...]

Motivation is a great driving factor in productivity. It takes a lot to slow down a motivated individual. It is therefore important to ask: what motivates people to work? Motivation to work is much more than the pay offered to [...]

With the 14th of February traditionally being Valentine’s day, it made sense for my focus to be love and how that pertains to business. But what is love in a business context? After giving it some thought, I realised that [...]

December is upon us, leaving many of us wondering where the time has gone.  It provides us with the opportunity to reflect on the year that has passed whilst clarifying what needs to be done in 2023 to make it [...]

In today’s environment, change is one of the only things that is guaranteed and it can be easy to get lost in the shuffle of where you, as a business leader, should focus your time and energy. As business leaders [...]

How do you as a Business Owner:  Work harder on yourself?  Become better? Gain more skills?  The answer is simple - you need to make the decision to fall in LOVE with learning.    Using LOVE as an acronym, let’s [...]

A quick story:  It was August 2009, my first year of being a Business Coach at ActionCOACH when I attended my first ActionCOACH Global Conference in Sydney, Australia.  At the conference, I met a seasoned coach from the US and made the bold decision [...]

If you go to Google and type in ‘challenges that business owners face’, one of the results listed in 2018 is ‘Lack of business funding, marketing, and cash flow’. Now, if you Google ‘business challenges for 2021’, suddenly results are very, very different; ‘how to avoid burnout, how to avoid fatigue and how [...]

What seems like a lifetime ago, on a Thursday morning, ActionCOACH business coaching was launched in South Africa at the Sandton Convention Centre.  On 3 May 2007, we launched the global business coaching phenomenon at the Franchise Association of South [...]