Management

Business Transformation is often discussed as though it is a single project with a beginning, a middle and a clearly defined end. In reality, successful Business Transformation is much more personal, practical and ongoing. It changes the way people work, [...]
By Craig Lourens There is a point in every business owner’s journey when technical ability is no longer enough. You can be the best plumber, dentist, marketer, etc, in town. You can solve complex problems, delight customers and produce exceptional [...]
By Craig Lourens. “If you don’t know where you’re going, every problem feels bigger than it really is.” The biggest misconception about business growth is that growth starts with marketing, sales, systems or hiring people. To put it simply, [...]

By Brendon Saunders, ActionCOACH Most business owners do not have a business problem. They have a memory problem. The business lives in their head. The pricing logic. The client promises. The sales follow-up. The cash-flow assumptions. The supplier workarounds. The [...]
The Six Steps to Freedom. By Craig Lourens If your business only works when you do, you don’t own a business, you own a job. That’s the uncomfortable conclusion that most entrepreneurs come to at some point. The business you [...]

Productivity is the lens through which I now run my business, and it has completely changed how I define a “successful” day. For a long time, I wore busyness like a badge of honour. My calendar was full, my inbox [...]

Every organisation has untapped potential. Within your current team, there are people with skills, creativity and leadership ability that have not yet been fully recognised. The challenge is that this potential does not always sit neatly within job descriptions or [...]

Key Takeaways Great managers are both managers and leaders — they build productivity and inspire passion and focus. Don’t choose between managing and leading — the most effective leaders wear both hats with pride. Management ensures competence, rhythm, accountability, performance [...]

The Recruitment Reflex: Why More Hands Often Sink the Ship Visualise your business at its peak. Output swings from promising heights to confusing lows, and pressure rises. Instinct suggests the obvious answer: hire more staff. However, this reaction is tempting [...]
Management Isn't What You Think It Is You got promoted. Or maybe you started your own business. Suddenly, you're a manager. And yet, no one gave you a rulebook. Most of us think management is about authority and task delegation. [...]
Promoting High Performers Is Not the Same as Creating Great Managers Most business owners don’t start their journey dreaming about leading people. You likely began with a product, a service, or a mission that mattered. But as your company grows, [...]
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