Business coaching

Performance conversations can feel uncomfortable. Whether you’re addressing underperformance or offering developmental feedback, it’s easy to worry about saying the wrong thing or triggering defensiveness. Many managers either avoid these conversations altogether or approach them in a way that creates [...]

By: Craig Lourens, ActionCOACH Business Coach At the start of the financial year, many business owners take a moment to reflect on the past year. What worked. What didn’t. Where did the business move forward, and where did it feel stuck. [...]

Emotional intelligence, often referred to as EI, influences how people communicate, respond to challenges, and work with one another. Teams with strong emotional intelligence tend to collaborate more effectively, resolve conflict constructively, and remain resilient during periods of pressure or [...]

A lack of processes doesn’t just create mild frustration. It quietly eats away at profit, productivity, morale and growth. Many business owners find themselves constantly firefighting — reacting to problems instead of calmly steering the business forward. Every business — [...]

Cash flow is the lifeblood of any business. It is the rhythm that keeps operations moving, employees paid, suppliers satisfied, and growth on track. Yet, for many entrepreneurs, cash flow is also the source of stress, sleepless nights, and anxiety. [...]

Key Takeaways Great managers are both managers and leaders — they build productivity and inspire passion and focus. Don’t choose between managing and leading — the most effective leaders wear both hats with pride. Management ensures competence, rhythm, accountability, performance [...]

When leaders have high Emotional Intelligence, they build teams that are resilient, motivated, and loyal. On the other hand, leaders who lack emotional intelligence often deal with tension, disengagement, and higher staff turnover. At the heart of truly great leadership [...]

Disability inclusion is not simply a legal requirement—it is a strategic business imperative. By creating an environment where employees of all abilities can contribute meaningfully, businesses unlock untapped talent, increase productivity, and foster a culture of empathy and respect. In [...]

By: Craig Lourens, ActionCOACH Business Coach I see too many business owners working crazy hard but still feeling pulled in every direction. This Friday’s workshop isn’t about theory, motivation, or fancy jargon. It’s about helping you: * get clear on [...]

Key Takeaways If your business only works when you do, it’s not really a business — it’s a job. Systems are the bridge from busyness to business ownership. A system means doing something the same way every time so outcomes [...]

Business coaching offers more than strategies and spreadsheets; it cultivates healthy money mindsets that enable owners to control their finances, plan for growth, and make confident decisions. This blog explores how shifting your approach to money, guided by business coaching, [...]

The landscape for women in business has changed dramatically in the past decade. More women are stepping into leadership roles, launching companies, creating innovative solutions, and driving meaningful change across industries. Yet despite this progress, many women still face unique [...]

  Every new year begins with optimism and new goals. Entrepreneurs return from the holidays energised, inspired, and determined that this year will be different. They write ambitious lists, set bold targets, promise themselves better balance, and commit - at [...]

Every January arrives like a blank page in the book of time—fresh, unmarked, and full of potential. Yet for many business owners, the excitement of a new year quickly gives way to a familiar challenge: the feeling of being overwhelmed, [...]

Beyond profit, performance targets, or business expansion, many business owners are driven by something deeper: the desire to leave a legacy. Starting the Year with Your Children’s Future in Mind A new year often brings renewed clarity, fresh motivation, and [...]

Key Takeaways Success doesn’t come from good intentions — it comes from clear goals, structured plans, and disciplined execution. Effective goal setting starts with a 10-year vision to provide direction and purpose for everyday choices. Break big goals into 5-year [...]