Case Study

SkinTECH

Meet Naaheed Raboobee

“I think something that has changed for me is my mindset. I initially thought that I have ‘a’ business, not thinking that it is a real business that can grow into something that I can eventually maybe franchise.” – Naaheed Raboobee

Where it began

For Naaheed becoming a part of SkinTECH was a fluke! She was meant to enrol for masters and graduate as a clinical psychologist, but after honours, she was helping her father and Lagway Trading. They then found a niche in the dermatology market, that all started with one product: MediPatch (your favourite acne plaster!). Lagway Trading rebranded as SkinTECH in 2013 and they haven’t looked back since.

Getting an ActionCOACH

Naaheed started coaching with ActionCOACH Trevor Clark in April 2021. She decided to start coaching with Trevor because she was in the process of transitioning into being the primary owner. Her father had loosened the reins and she wanted to prove to herself that she could continue to grow what he had built. She needed someone in her corner to guide her on business and knew she found the right person when she met Trevor.

Business Milestones

  1. Naaheed has become more open to collaborating and networking.
  2. She found her current technicians through ActionCOACH.
  3. She has made connections with like minded business owners; that was something she felt was always lacking for her.
  4. She has transitioned into using Xero bookkeeping software.
  5. She now has positional contracts prepared for key roles in her business.
  6. She now understands the importance of testing and measuring everything in her business. The numbers add up.

Personal Moments

She realised that she is a business owner already. She changed her thinking from ‘I’m working at my job’ to ‘How am I going to grow my business and increase my profits?’. She also feels that she has improved her focus on her business and how she interacts with her staff.

Where to next

She would like to expand and plans to relocate to larger premises with a showroom and facilities for workshops.

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Who is ActionCOACH?2024-05-06T12:51:26+02:00

ActionCOACH is the world’s number one business coaching firm. Started in 1993 by Brad Sugars, ActionCOACH is the largest business coaching company in the world with offices and business coaches from Singapore to Sydney to San Francisco. From the inception, ActionCOACH has been set up with you, the business owner in mind.

As the alternative to conventional and costly consulting firms, ActionCOACH is designed to give you both short-term assistance and long-term training through its affordable and effective mentoring approach.

Few companies have the experience in their field that ActionCOACH does, having worked with business owners both in group coaching sessions and one-on-one coaching programmes for more than twenty years.

In all of our coaching programmes, we are focused on our exclusive business building strategies that will help you achieve the ActionCOACH definition of a business; “A commercial, profitable enterprise that works, without you.”

ActionCOACH works with more than 15,000 clients every week in over 80 countries worldwide. The business owners, totaling in the hundreds of thousands, who ActionCOACH has helped over the years, can attest to the power and strength of the ActionCOACH system.

Based on sales, marketing, financial and business management systems, ActionCOACH not only shows you how to increase your business revenues and profits, often quite dramatically,  but also how to develop your business so that you, as the owner, can work less, relax more and enjoy business ownership, and it all starts with our coaches.

Our Business Coaches have broad and deep business experience, and are fellow business owners who have invested their time, money and energy to make their own various business ventures successful. They are truly every business owner’s unreasonable friend and because of that, your success truly does determine our success.

How can you be sure this will work in my industry and in my business?2024-05-06T13:17:03+02:00

ActionCOACH is expert in the areas of sales, marketing, business development, business management and team building with literally hundreds of different profit building strategies, you’ll soon see how truly powerful our systemized approaches are.

Because you are the expert in your business and industry, together we can apply our systems to make your business more effective.

Our network of coaches all over the world and there is no type of business, industry or category that ActionCOACH hasn’t either worked with, managed, worked in or even owned that is the same or very similar to yours.

Our extensive network means when you hire an ActionCOACH, you hire the full resources of the entire ActionCOACH team to find a solution for any and every challenge you may have. Imagine hiring a company with the collective knowledge of thousands of experts, in virtually every industry, in every corner of the world, ready to help you?

Can you also train my people?2024-05-06T13:55:13+02:00

Yes – in fact, we believe that training your people is almost as important as coaching you. Your ActionCOACH can provide you and your business with many different training modules, including TeamRICH, SalesRICH, PhoneRICH and ServiceRICH. You’ll be amazed at how much enthusiasm and commitment comes from your team as they experience each of our training programs.

Can ActionCOACH help your business like they have helped SkinTECH?

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