Business Coach
ActionCOACH Business Coaching KZN - Marlene Powell
KwaZulu-Natal,
South Africa
Contact: 083 479 4471
Email: marlenepowell@actioncoach.com
Your Success IS My Business
More about Marlene’s approach

More About Coaching
What This Means for You
For nearly two decades, I’ve helped Business Owners across Kwa-Zulu Natal, South Africa turn chaos into clarity by breaking the myths that keep them stuck. Coaching with me isn’t theory, it’s measurable results:- stronger Teams, better systems, more profit and more time for the life you actually want.
Your business doesn’t need to survive on trial and error. The next level is within reach. If you’re ready to challenge the myths and take action.
👉 Let’s make it happen, together.
Get clear on your next steps
Step back, clarify your business and personal goals, and focus your priorities through a standalone planning consultation.

Get clear on your business and the life you want
An ALIGNment Consultation starts with three questions: Where does your business stand today? What do you want personally and professionally? What actions will help you get there?
The four-hour planning session explores your goals and ambitions, then brings them together into a practical ActionPLAN for the next 12 months.
Work online with ABoS and APeX
Your ALIGNment works in tandem with ABoS and APeX. During the session, we work online in ABoS to support the ALIGNment process, bringing your assessment, goals, priorities and actions together.
APeX supports your BusinessPLAN, while ABoS helps connect your direction to practical planning, implementation and progress reviews.
What we work through
- Your 3–5 year vision
- Your personal goals for the next 12 months
- Your business goals for the next 12 months
- Business opportunities and challenges
- Personal Development priorities
- A 12-month plan, broken into quarters and months
- Practical actions and timescales
Leave with direction for your next steps
Connect your business goals to the time, money and lifestyle you want. Identify the skills and habits you need to develop alongside your business plan.
The brochure describes a clear 12-month plan prepared within two weeks of the session. Discuss the delivery arrangements with Marlene during your introductory conversation.
ALIGNment is available as a standalone consultation. It is included with PowerUP and Freedom, and charged separately with StartUP and StepUP.
Download the ALIGNment brochureDiscuss your next step with Marlene
Start with a complimentary 15 minute conversation about your goals and the support you need.
Book a complimentary 15 minute conversationCoach Marlene Business Academy
Find the MasterCLASS that fits your priority
Practical learning for Business Owners, their Teams and aspiring Entrepreneurs. Choose one subject or discuss a longer development plan with Marlene.
You can join an individual MasterCLASS without committing to every programme.
Explore your MasterCLASS options
See the options below. Open a class for its topics and who it suits, then return here to compare.
Fundamentals | Direction | Growth
Build your understanding of the numbers, planning, systems and people involved in running a business. For owners and aspiring Entrepreneurs who want stronger business foundations.
View Business MasterCLASSVisibility | New customers | Sustainable growth
For new and established businesses that need to attract suitable prospects, grow their customer base or reduce reliance on existing customers. Develop the capability to generate new opportunities.
Marketing curriculum is being developed. Discuss your interest with Marlene.
View Marketing MasterCLASSConversations | Conversion | Customers
For sales Teams and Business Owners who sell. Strengthen the skills needed to turn suitable prospects into customers and improve your sales process.
View Sales MasterCLASSPeople | Planning | Performance
For owners and managers responsible for leading people, organising work and following through. Build clear responsibilities, useful measures and consistent management habits.
View Management MasterCLASSCollaboration | Accountability | Performance
Develop the way your team works together, takes responsibility and contributes to business goals.
Programme details will be added once confirmed. Discuss your team's priorities with Marlene.
View High Performance Teams MasterCLASSInterested in any of these MasterCLASSes?
For Business, Marketing, Sales, Management or High Performance Teams, book a complimentary 15 minute conversation with Marlene to discuss your goals and choose your next step.
Book a complimentary 15 minute conversationHow the learning works
Learn together
Weekly live online sessions last 90 minutes: watch the 30 minute learning video together, then use discussion and practical activities to apply it.
Join when you are ready
Join a running MasterCLASS and use the videos and workbook to catch up. Marlene will help you choose a suitable group.
Apply it in your role
Choose learning relevant to your business or team responsibilities, and identify actions to work on between sessions.
Other ways to develop your business and Teams
Choose a longer learning plan or focused support for a specific priority. ALIGNment and TeamALIGN are available without ongoing coaching.
Develop with a clear plan
Connect your learning to your business goals with a Personal Development Plan for you or your Teams.
View Learning PathwayGet clear on your next steps
Clarify your business and personal goals through a planning consultation, working online in ABoS alongside APeX to connect your direction and next actions.
View ALIGNmentBuild a shared direction for your Teams
Create space to understand how your Teams communicate, work together and contribute to shared goals.
View TeamALIGNYour next step
Choose a MasterCLASS above or talk through your priorities with Marlene. You do not need to decide on a programme before the conversation.
Book a complimentary 15 minute conversationBusiness Coaching with Marlene Powell
Find the coaching support that fits your business
Build your foundations, put plans into action and grow with greater independence. Compare the options below or talk with Marlene about the support you need.
Explore your Coaching Options
Open an option for more detail. Every programme page has a clear route back here.
Build a solid base
Who it suits | For small Business Owners who need guidance on their priorities, or owners looking to maintain progress after previous coaching.
Coaching format | 12 Month Business MasterCLASS group coaching
View StartUP COACHTurn your plans into action
Who it suits | For owners ready to make consistent progress with focused personal coaching.
Coaching format | One-hour sessions on alternate weeks
View StepUP COACHGrow with stronger systems and people
Who it suits | For established businesses pursuing growth while the owner remains heavily involved in daily operations.
Coaching format | Weekly one-hour sessions
View PowerUP COACHBuild greater business independence
Who it suits | For owners with an established foundation who want business growth to support their lifestyle and longer-term goals.
Coaching format | Weekly 90-minute sessions
View Freedom COACHInterested in any of these Coaching Options?
Start with one complimentary 15 minute conversation about your business, priorities and goals. Marlene will help you consider the right support.
Book a complimentary 15 minute conversationOther ways to get started
Get clear on your direction
A four-hour planning consultation connecting your personal and business goals, working online in ABoS alongside APeX.
View ALIGNmentBuild a shared direction for your Teams
A standalone facilitated workshop to explore communication, working styles, goals, culture, motivation and productivity.
View TeamALIGNExperience 1on1 coaching | Two weeks complimentary
For established Business Owners who want to strengthen their business and experience working with Marlene before considering ongoing coaching.
Receive two complimentary 1 hour coaching sessions with Marlene, one session each week for two weeks, focused on your business priorities and practical action.
Businesses trading for 10 years or more are particularly welcome. Younger established businesses with an active customer base and readiness to take action can also apply.
Applications are reviewed for suitability. Session dates and times will be agreed with Marlene before you begin.
Start with a conversation about your business, goals and suitability for the complimentary coaching opportunity.
Start with an ALIGNment Consultation
Get clear on your business direction before deciding on ongoing coaching.
An in-depth consultation explores your business and personal goals, reviews your current approach and identifies opportunities for improvement. Together, we develop a business ActionPLAN to guide your next steps.
Allow four hours for an individual consultation. It can be held virtually, and relevant decision makers can participate.
Available as a standalone consultation without committing to an ongoing coaching programme. ALIGNment is included with PowerUP and Freedom, and charged separately with StartUP and StepUP.
ALIGNment works in tandem with ABoS and APeX. We work online in ABoS during the session to support the ALIGNment process and connect your goals, priorities and actions.
TeamALIGN | A standalone workshop for your Teams
A facilitated workshop for Business Owners, Directors, Team Leaders and their Teams to explore communication, working styles, shared goals, culture, motivation and productivity. Available without ongoing coaching or a MasterCLASS. Discuss the format and investment with Marlene.
GrowthCLUB | Plan your next 90 days
Review progress, choose priorities and prepare your 90 Day goals and action plan in ABoS during the workshop. Leave ready to implement. Discuss your interest with Marlene during your 15 minute conversation.
Choosing your support
Do I need to choose a programme before we talk?
No. Your conversation can help clarify your goals, current challenges and the support you need.
Is ALIGNment included?
ALIGNment is included with PowerUP and Freedom, and available at a separate cost with StartUP and StepUP. It is also available as a standalone consultation.
Are ABoS and APeX included?
Both are included in Marlene’s coaching programmes, from StartUP through Freedom. They connect assessment, business planning and implementation. Subscription-only access is a separate offer; discuss the support you need with Marlene.
Free online introductory workshop
Business Growth Tuesdays with Marlene
Every Tuesday · 9am to 10am South African time
More clarity | Better business decisions | A clearer path to freedom
For Business Owners who want stronger profits, better systems and more freedom, and aspiring owners preparing to begin their entrepreneurship journey.
Join any Tuesday for one business insight, a practical self-check, an action to consider and time for questions. Topics rotate through a 12-session cycle.
Register once in Zoom. Come to the sessions that matter to you
Get my Tuesday workshop link
Get your workshop link
Complete one registration in Zoom for the recurring Tuesday workshops
Register once in ZoomA different business focus each Tuesday
Join at any point in the cycle. Each session stands on its own.
- Six Steps: where is your business getting stuck?
- Destination: are you building the business you actually want?
- Time: why does everything depend on you?
- Conversion: turning more enquiries into customers
- Customer value: getting more from each customer relationship
- Repeat business and margins: where profit slips away
- Target market: attracting the right enquiries
- Systems: reducing your business’s dependence on you
- Team: what helps people perform consistently?
- Leadership: moving beyond daily firefighting
- Financial clarity: understanding sales, profit and cash
- Freedom: connecting business growth to your personal goals
Thinking of starting your own business? These sessions can help you explore the business fundamentals and identify where you need further preparation before you begin.
These introductory sessions give you a taste of Marlene’s approach. The full Business MasterCLASS and coaching programmes provide deeper learning, implementation support and accountability.

Business insights and resources
Ready to take back control of your business?
The Success Engine is a quick, practical read designed to help you build momentum, improve results, and create a business that runs smoothly – with or without you.
💡 Simple insights. Real strategies. Lasting impact.
👉 Get your free copy now and start building your success engine today.
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Direction | Growth | Business foundations
Build a stronger business, one decision at a time
12 Week Business MasterCLASS
Bring your goals, your questions and the challenges you want to tackle. This 12 week programme explores the foundations of running a business and gives you space to apply the learning with Marlene and other Business Owners.
Book a complimentary 15 minute conversation
Is this your next step?
Business Owners looking for a broader understanding of how the parts of their business work together, and aspiring owners preparing to start.
1 | Clarify where you want the business to go and how you use your time.
2 | Understand the relationship between customers, sales activity and profit.
3 | Explore systems, team and leadership as foundations for business growth.
How your weekly learning works
90-minute live online sessions | Watch the 30-minute video together | Apply the learning in discussions and breakout rooms
Watching together gives everyone the same starting point. Use the remaining hour to explore the topic, relate it to your role and identify actions to apply in practice.
Your business development journey
12 weekly sessions | Four connected areas of focus
Find your direction
- 6 Steps to a Better Business
- Destination Mastery
- Time Mastery
Understand your growth drivers
- 5 Ways & Conversion Rate
- Life Time Value & Value of Average Sales
- Repeat Business & Margins
Build capacity beyond yourself
- Target Market & Leads
- Systems
- 6 Keys to a Winning Team
Connect performance to your goals
- Management & Leadership
- Financial Mastery
- Dream, Goals, Be, Do, Have
Questions before you join
Would this suit me before I start a business?
Yes. The business foundations can help aspiring owners prepare, while existing owners can relate the topics to their current business. Discuss your goals with Marlene to check the fit.
How do I put the learning into practice?
Watch the 30-minute video together during your weekly 90-minute live session, then use discussion and breakout activities to apply the topic to your business. Identify actions to work on between sessions.
Does this cover more than sales and marketing?
Yes. The 12 topics also include goals, time, systems, team, leadership and financial mastery, giving you a view across the business.
Should I choose Business, Management or Sales?
Choose Business when you want a broad foundation. Consider Management when team routines and leadership need attention, or Sales when your priority is the selling process.
Find the right fit with Marlene
Talk through your goals, ask about the programme and discuss the current investment before deciding.
Book a complimentary 15 minute conversationJoin when you are ready
You can join a running MasterCLASS and access the learning videos and workbook to catch up with earlier topics. Marlene will help you choose a suitable group and plan how to cover the full programme.
Enrol in this MasterCLASS without committing to other Academy programmes
What would you like to do next?
Compare another subject, return to the Academy overview, or discuss your choice with Marlene.
Book a complimentary 15 minute conversationABoS & APeX | Business Systems & Planning
Understand where your business stands, focus on your priorities and develop a clearer plan for moving forward.

ABoS
ActionCOACH Business Operating System
A business diagnostic and operating system that helps you identify strengths, gaps and priorities. Its assessment and personalised dashboard support a structured approach to planning, action and measuring progress.
See your priorities | Build your plan | Track your progress
- A dashboard showing your position across the six business development areas
- Annual direction and 90 day planning to organise your priorities
- Weekly key performance indicators to review progress
- Weekly and daily action tools to keep implementation visible
- Clear responsibility for actions and repeatable ways of working
Explore your business across Mastery, Marketing, Systems, Team, Scale and Freedom.
Available through a monthly subscription without joining a 1on1 coaching programme

APeX
BusinessPLAN programme
Add the BusinessPLAN programme to your ABoS subscription to support your business planning.
Available with ABoS for an additional monthly subscription
Included in your coaching programme
Access to both ABoS and APeX is included in Marlene's coaching programmes from StartupCOACH through to FreedomCOACH.
If you prefer access without an ongoing coaching programme, discuss an ABoS subscription and the optional APeX addition with Marlene. Subscription pricing, access arrangements and support will be explained before you decide.
Book a complimentary 15 minute conversationA structured approach to getting started
With coaching support, the process covers orientation, assessment, agreement on direction and priorities, then implementation through 90 day plans and a weekly review rhythm.
Access to the tools and ongoing 1on1 coaching are different offers. We will explain the setup and support included in your chosen subscription or coaching programme before you begin.
One framework | ActionCOACH 6 Steps to Massive Results
Every workshop, MasterCLASS, 1on1 coaching programme and GrowthCLUB session is aligned to the same six steps. Your learning, planning and implementation connect to a shared approach to developing your business.
Mastery | Marketing | Systems | Team | Scale | Freedom

Hear from Business Owners who have worked with Marlene
Kevin Mackridge
Talisman Hire | 18 years as a franchise owner
Chrissie Kjelvei
Badges for Africa | Family business for 25 years
Cheryl Mackinnon
Science of Change | Behavioural specialist
Sipho Mogapi
Lubanzi ICT Consulting | Founder and director
Nokuthulua Mpuzani
Notefull Engineering | Over 21 years in business
More client experiences
Watch the client’s account of their coaching experience.
More client experiences
Watch the client’s account of their coaching experience.
More client experiences
Watch the client’s account of their coaching experience.
More client experiences
Watch the client’s account of their coaching experience.
More client experiences
Watch the client’s account of their coaching experience.
Build greater business independence

Is this the support you need?
1on1 Coaching
Freedom COACH
Build greater business independence
Who it suits | For owners with an established foundation who want business growth to support their lifestyle and longer-term goals.
What we focus on | Work across business performance, systems and team capability, alongside your personal goals and potential exit plans.
Coaching format | Weekly 90-minute sessions
ALIGNment Consultation | Included
Access to ABoS and APeX is included in Marlene’s coaching programmes. Programme investment and support arrangements will be explained before you decide.
Your next step
You do not need to choose a programme before talking to Marlene. Start with a complimentary 15 minute conversation about your business and goals.
Book a complimentary 15 minute conversationGrowthCLUB | 90 Day Planning Workshop
Step away from daily demands and make time to plan your next quarter. GrowthCLUB gives Business Owners space to review progress, choose priorities and develop a practical action plan with their coach.
Review | Refocus | Plan your next 90 days
- Reflect on what has worked and what needs attention
- Set clear goals and actions for the coming quarter
- Use a structured planning workbook to build your plan
- Share ideas and learn alongside other Business Owners
We use ABoS during GrowthCLUB to prepare your 90 Day goals and action plan. By the end of the day, your priorities and next actions are ready for you to begin implementing immediately.
Book a complimentary 15 minute conversation
Collaboration | Accountability | Performance
Help your team work together with greater purpose
High Performance Teams MasterCLASS
Develop the way your team works together, takes responsibility and contributes to business goals. Discuss your team’s priorities with Marlene to explore whether this MasterCLASS is a suitable next step.

Programme details are being developed
The High Performance Teams programme details will be added once confirmed. Discuss your team’s needs, the proposed learning, format, dates and investment with Marlene before deciding.
Book a complimentary 15 minute conversationExplore your other options
Develop with a clear plan
Connect your learning to your business goals with a Personal Development Plan for you or your Teams.

A planned year of development
Your Personal Development Plan connects subjects around your goals. Agree the subjects, sequence and how you will apply the learning with Marlene.
Four 12 week subjects provide 48 weeks of learning. Completing all five separately takes 60 weeks, so your annual plan will identify the subjects most relevant to you.
A separate longer programme
The 12 Month Business MasterCLASS remains a separate option for developing business fundamentals over a longer period. Discuss which approach fits your goals before deciding.
Discuss your next step with Marlene
Start with a complimentary 15 minute conversation about your goals and the support you need.
Book a complimentary 15 minute conversationPeople | Planning | Leadership
Create the routines that help your team perform
12 Week Management MasterCLASS
When priorities, meetings and expectations are unclear, managers spend their days reacting. This 12 week programme explores practical management habits that support clearer communication, better organisation and effective Teams.
Book a complimentary 15 minute conversation
Is this your next step?
Owners and managers who want to improve how they organise work, communicate expectations and support their Teams.
1 | Organise daily and weekly priorities with a more deliberate approach.
2 | Use meetings and individual conversations to support accountability.
3 | Connect goals, planning and team systems to your development as a leader.
How your weekly learning works
90-minute live online sessions | Watch the 30-minute video together | Apply the learning in discussions and breakout rooms
Watching together gives everyone the same starting point. Use the remaining hour to explore the topic, relate it to your role and identify actions to apply in practice.
Build your management rhythm
12 weekly sessions | Four connected areas of focus
Establish your management foundations
- What is Management?
- Management Competencies
- Managing Daily Lists
Create useful working routines
- Managing Weekly Lists
- Managing Weekly Meetings
- Managing 1-2-1 Meetings
Set direction and review progress
- Goals and Measures
- 90 Day Planning
- Annual Reviews, Personal Development & Discipline
Strengthen Teams and leadership
- Communication & Tools
- Build Effective Teams through Systems
- Transition from Manager to Leader
Questions before you join
Is this relevant if I already manage a team?
Yes. You can use the topics to examine your existing routines, from daily priorities and meetings to development conversations and team systems.
What can I apply in my day-to-day role?
The programme covers practical areas such as daily and weekly lists, weekly meetings, individual meetings, goals and measures, and 90 day planning.
Does the programme also address leadership?
Yes. Communication, team systems and the transition from manager to leader form part of the curriculum, alongside the management basics.
When is Management a better fit than Business or Sales?
Management is the focused option when your main challenge is how work and people are organised. Business gives a wider foundation, while Sales focuses on the selling process.
Find the right fit with Marlene
Talk through your goals, ask about the programme and discuss the current investment before deciding.
Book a complimentary 15 minute conversationJoin when you are ready
You can join a running MasterCLASS and access the learning videos and workbook to catch up with earlier topics. Marlene will help you choose a suitable group and plan how to cover the full programme.
Enrol in this MasterCLASS without committing to other Academy programmes
What would you like to do next?
Compare another subject, return to the Academy overview, or discuss your choice with Marlene.
Book a complimentary 15 minute conversationVisibility | New customers | Sustainable growth
Develop your approach to attracting the right customers
Marketing MasterCLASS
For new and established businesses that want to attract suitable prospects, grow their customer base or reduce reliance on existing customers.

Programme details are being developed
The Marketing curriculum is being developed. Topics, format, dates and investment will be added once confirmed. Speak with Marlene about your interest and current marketing priorities.
Book a complimentary 15 minute conversationExplore your other options
Marlene Powell | Business Coach | KwaZulu-Natal
Build a stronger business that depends less on you
Improve your profits, strengthen your team and create more freedom through practical business coaching with Marlene Powell.
Book a complimentary 15 minute conversationNo obligation | No sales pitch
Prefer a free introduction? Join Business Growth Tuesdays
Hear from owners who have worked with Marlene
Kevin Mackridge
Talisman Hire | 18 years as a franchise owner
Chrissie Kjelvei
Badges for Africa | Family business for 25 years
Cheryl Mackinnon
Science of Change | Behavioural specialist
What support would help you most?
Support for my business
Work on your priorities with coaching, practical planning and accountability.
Explore Business CoachingDevelopment for myself or my team
Follow a learning pathway or focus on the skills you need now.
Explore Business AcademyGrowthCLUB | Plan your next 90 days
Review progress, choose your priorities and prepare your goals and action plan in ABoS. Leave ready to implement.
Explore GrowthCLUB
Experience 1on1 coaching | Two weeks complimentary
Two complimentary 1 hour sessions, one each week for two weeks. For established Business Owners ready to work on a clear priority and take action.
Applications are reviewed for suitability. Discuss your business and goals with Marlene.
Book a complimentary 15 minute conversationMeet Marlene
Since 2008, Marlene has worked with Business Owners to bring greater clarity to their goals and support practical changes in their businesses.
Coaching combines direction, implementation and accountability, with your business and personal goals shaping the priorities.
More about Marlene’s approachBook a complimentary 15 minute conversation
Not sure where to focus first?
A free 3 minute scorecard helps you identify the area of your business that needs attention. Choose the question that matters most to you.
Where is profit leaking?
Review leads, conversion, repeat business, average sale and margins.
Discover my profit leaksHow dependent is the business on me?
Review Mastery, Marketing, Systems, Team, Scale and Freedom.
Find my business focusComplete your chosen scorecard, receive your results and book a complimentary 15 minute conversation with Marlene to discuss your next step.
Book a complimentary 15 minute conversationBusiness Academy | Learn with purpose
Choose a planned learning pathway or an individual MasterCLASS for your current priorities. Owners and team members can develop skills relevant to their roles, with flexible entry and videos and workbooks to catch up.
Find my learning pathwayABoS & APeX | Business Systems & Planning
Assess your business, focus your priorities and organise your next actions. Both tools are included in Marlene's coaching programmes from StartupCOACH to FreedomCOACH, with monthly subscription options also available.
Mastery | Marketing | Systems | Team | Scale | Freedom
Your workshops, MasterCLASSes, coaching and GrowthCLUB connect through ActionCOACH 6 Steps to Massive Results.
Explore Business SystemsBusiness Growth Tuesdays
Free online introductory workshops | Every Tuesday | 9am to 10am South African time
More clarity | Better business decisions | A clearer path to freedom
One business insight, a practical self-check and time for questions. Register once and join any Tuesday, whether you run a business or are preparing to start.
Get my Tuesday workshop linkIdeas for your next business decision
How are you investing your time as a business owner ?
One of the benefits of being a business owner is [...]
Read the articleF.R.E.E.D.O.M – it’s a choice
As a business owner, do you truly believe you could [...]
Read the articleMarlene Powell ActionCOACH Business Coach
Marlene Powell is based in Westville, KwaZulu Natal. She is [...]
Read the articleQuestions before taking the next step
Where should I start?
Book a complimentary 15 minute conversation if you want help choosing. For a free introduction, join a Tuesday workshop or complete a business scorecard.
How is coaching different from the Business Academy?
Coaching provides guidance and accountability around your business priorities. The Academy develops your skills through a planned learning pathway or individual MasterCLASSes.
Can I get help without ongoing coaching?
Yes. A standalone ALIGNment Consultation explores your goals and develops a business ActionPLAN without committing you to ongoing coaching.
Can I attend a Tuesday workshop without joining a programme?
Yes. The workshops are free introductions. Join any Tuesday with no commitment to attend all 12 sessions or enrol in a programme.
Can an aspiring business owner take part?
Yes. Aspiring owners are welcome at the Tuesday workshops and can discuss whether the Business MasterCLASS fits their preparation needs.
Let’s find your best next step
Tell Marlene what is happening in your business and what you want to change. A complimentary 15 minute conversation can help clarify the next step.
Book a complimentary 15 minute conversationNo obligation | No sales pitch
Prefer to write?
Email MarleneOr contact Marlene on WhatsApp.
Message Marlene on WhatsAppGrow with stronger systems and people

Is this the support you need?
1on1 Coaching
PowerUP COACH
Grow with stronger systems and people
Who it suits | For established businesses pursuing growth while the owner remains heavily involved in daily operations.
What we focus on | Develop your growth priorities, strengthen systems and support your team as the business expands.
Coaching format | Weekly one-hour sessions
ALIGNment Consultation | Included
Access to ABoS and APeX is included in Marlene’s coaching programmes. Programme investment and support arrangements will be explained before you decide.
Your next step
You do not need to choose a programme before talking to Marlene. Start with a complimentary 15 minute conversation about your business and goals.
Book a complimentary 15 minute conversationConfidence | Conversations | Customers
Turn selling into a process you can improve
12 Week Sales MasterCLASS
A stronger sales approach needs more than enthusiasm. This 12 week programme examines the mindset, conversations and working practices that help you and your sales team approach selling with greater purpose.
Book a complimentary 15 minute conversation
Is this your next step?
Business Owners and sales professionals who want to develop their selling skills, and Teams seeking a more consistent sales approach.
1 | Examine beliefs and communication habits that shape your sales conversations.
2 | Improve your approach to prospecting, targeting and qualifying opportunities.
3 | Explore negotiation, objections, customer support, scripts and sales tools.
How your weekly learning works
90-minute live online sessions | Watch the 30-minute video together | Apply the learning in discussions and breakout rooms
Watching together gives everyone the same starting point. Use the remaining hour to explore the topic, relate it to your role and identify actions to apply in practice.
Follow the sales process
12 weekly sessions | Four connected areas of focus
Build your professional sales approach
- Definition/Mindset & Professionalism of Sales
- Beliefs
- Communication & Engagement
Focus on the right opportunities
- Prospecting/Qualifying & Targeting
- Lead Qualification
- Technique & Sales
Handle conversations with confidence
- Sales Negotiation & Objection Handling
- Understanding Your Competition
- Database & Tools
Support customers and put learning into action
- Customer Service & Support
- The Enrolment
- Scripts, Action & Deliver
Questions before you join
Can my sales team take part with me?
The brochure describes the programme for owners and their sales Teams. Discuss who would benefit with Marlene so the learning can relate to your team’s needs.
Will we look at actual sales conversations?
Communication, engagement, negotiation and objection handling are core topics. Scripts and sales techniques also feature in the curriculum.
Is the focus only on finding new prospects?
No. The programme also addresses qualification, customer service, support, sales tools and enrolment, covering several stages of the customer relationship.
How do I know whether Sales is the right choice?
Choose Sales when selling skills and your sales process are the priority. Management is more focused on people and working routines, while Business covers a wider set of foundations.
Find the right fit with Marlene
Talk through your goals, ask about the programme and discuss the current investment before deciding.
Book a complimentary 15 minute conversationJoin when you are ready
You can join a running MasterCLASS and access the learning videos and workbook to catch up with earlier topics. Marlene will help you choose a suitable group and plan how to cover the full programme.
Enrol in this MasterCLASS without committing to other Academy programmes
What would you like to do next?
Compare another subject, return to the Academy overview, or discuss your choice with Marlene.
Book a complimentary 15 minute conversationBuild a solid base

Is this the support you need?
Group Coaching
StartUP COACH
Build a solid base
Who it suits | For small Business Owners who need guidance on their priorities, or owners looking to maintain progress after previous coaching.
What we focus on | Explore business foundations, clarify goals and put learning into practice through group coaching.
Coaching format | 12 Month Business MasterCLASS group coaching
ALIGNment Consultation | Available at a separate cost
Access to ABoS and APeX is included in Marlene’s coaching programmes. Programme investment and support arrangements will be explained before you decide.
Your next step
You do not need to choose a programme before talking to Marlene. Start with a complimentary 15 minute conversation about your business and goals.
Book a complimentary 15 minute conversationTurn your plans into action

Is this the support you need?
1on1 Coaching
StepUP COACH
Turn your plans into action
Who it suits | For owners ready to make consistent progress with focused personal coaching.
What we focus on | Work on the priorities in your business ActionPLAN, review progress and address what is slowing implementation.
Coaching format | One-hour sessions on alternate weeks
ALIGNment Consultation | Available at a separate cost
Access to ABoS and APeX is included in Marlene’s coaching programmes. Programme investment and support arrangements will be explained before you decide.
Your next step
You do not need to choose a programme before talking to Marlene. Start with a complimentary 15 minute conversation about your business and goals.
Book a complimentary 15 minute conversationBuild a shared direction for your Teams
Create space to understand how your Teams communicate, work together and contribute to shared goals.

Help your Teams understand each other and their shared direction
Internal conflict, unclear communication and different working styles can hold a business back. TeamALIGN creates a facilitated space for Business Owners, Directors, Team Leaders and their Teams to hear each other’s perspectives and explore what needs to improve.
Six areas of focus
Communication
Explore clearer communication, roles and expectations.
Work Styles
Understand the different ways people approach their work.
Goals
Connect company direction with personal goals and contributions.
Culture
Explore a supportive and productive working culture.
Motivation
Understand what helps people engage with their current and future roles.
Productivity
Explore efficient and effective ways of working.
Is your business ready for the conversation?
TeamALIGN is for leaders who are ready to hear what their Teams have to say and consider the challenges affecting collaboration and performance. Discuss your team size, needs, workshop format and investment with Marlene.
Available as a standalone workshop without ongoing coaching or a MasterCLASS.
Download & print the TeamALIGN brochureDownload the PDF, then open it and choose Print.
Discuss your next step with Marlene
Start with a complimentary 15 minute conversation about your goals and the support you need.
Book a complimentary 15 minute conversationLIVE WORKSHOP FOR YOUNG Business Owners
You Started This for Freedom…
So why are you still stressed about money?
The 6 Steps to help young Entrepreneurs build real income, reduce debt and create the lifestyle they dreamed of.
(Get Out Of Debt Plan)
Investment: R450
Included In Your Workshop:
✔ 2-Hour Financial Freedom Workshop
✔ The 6-Step Business Framework
✔ Recording Included
✔ Complimentary Follow-Up Session with Coach Marlene
✔ Immediate Action Steps You Can Apply Straight Away
✔ Start Building Your Financial Freedom Plan
When: 2nd Tuesdays | 11H00 – 13H00
Where: Online (Zoom)
Reserve Your Seat – Start My G.O.O.D Plan 👇
Registration form preview — please register through the live page.
THE REALITY MOST YOUNG Entrepreneurs WON’T ADMIT
You want:
The car
The apartment
The holidays
The experiences
But instead:
- Money comes in… then disappears
- Your income feels inconsistent
- You’re working constantly but still stressed
- You’re trying to look successful while quietly feeling pressure
THE 6 BUSINESS AREAS WE’LL HELP YOU FIX
- Mastery – Stop financial chaos and regain control
- Marketing – Generate more predictable leads and sales
- Systems – Improve cashflow and financial discipline
- Team – Stop doing everything yourself
- Scale – Increase profit instead of just turnover
- Freedom – Build a business that funds your lifestyle
Reality Check
Are you:
A) Building wealth
B) Maintaining appearances
C) Quietly building debt
What Business Owners Say
17+ Years Experience
Specialist in:
- Management Systems
- Sales Structures
- Business Scale
You’re providing for everyone else…
But carrying the financial pressure alone
The 6 Steps to help Business Owners regain control of money, cashflow and family life
(Get Out Of Debt Plan)
Investment: R450
Included In Your Workshop:
✔ 2-Hour Financial Freedom Workshop
✔ Recording Included
✔ Complimentary Follow-Up Session with Coach Marlene
✔ Immediate Action Steps You Can Apply Straight Away
✔ Financial Clarity & Business Direction
When: 2nd Tuesdays | 11H00 – 13H00
Where: Online (Zoom)
👇 Help Me Regain Financial Control
Registration form preview — please register through the live page.
THE PRESSURE NEVER REALLY SWITCHES OFF
School fees
Bond repayments
Medical aid
Family commitments
Staff salaries
The pressure keeps coming
THE 6 BUSINESS AREAS WE’LL HELP YOU FIX
- Mastery – Take back control of your finances
- Marketing – Improve predictable monthly revenue
- Systems – Reduce cashflow pressure
- Team – Build support around you
- Scale – Improve profitability and margins
- Freedom – Create more freedom for your family
What Business Owners Say
17+ Years Experience
Specialist in:
- Management Systems
- Sales Structures
- Business Scale
SUCCESSFUL… BUT FINANCIALLY EXHAUSTED
You’ve built the business…
But where did all the money go?
The 6 Steps to help established Business Owners recover financially and rebuild long-term freedom
👇 Rebuild My Financial Freedom
Registration form preview — please register through the live page.
YOU’VE WORKED TOO HARD TO STILL FEEL THIS PRESSURE
- Debt still exists
- Retirement planning feels behind
- Cashflow still creates anxiety
- The business still depends on you
THE 6 BUSINESS AREAS WE’LL HELP YOU FIX
- Mastery – Regain financial clarity
- Marketing – Strengthen predictable revenue
- Systems – Improve cashflow control
- Team – Reduce owner dependency
- Scale – Increase profitability and business value
- Freedom – Build real long-term financial freedom
What Business Owners Say
17+ Years Experience
Specialist in:
- Management Systems
- Sales Structures
- Business Scale
LIVE WORKSHOP FOR ESTABLISHED Entrepreneurs
You built the business…
Now it’s time for the business to secure your future
The 6 Steps to help mature Business Owners create financial certainty, exit options and peace of mind
(Get Out Of Debt Plan)
Investment: R450
Included In Your Workshop:
✔ 2-Hour Financial Freedom Workshop
✔ Recording Included
✔ Complimentary Follow-Up Session with Coach Marlene
✔ Immediate Action Steps You Can Apply Straight Away
✔ Exit & Legacy Thinking
✔ Practical Financial Clarity
When: 2nd Tuesdays | 11H00 – 13H00
Where: Online (Zoom)
👇 Secure My Financial Future
Registration form preview — please register through the live page.
THIS STAGE SHOULD FEEL LIKE FREEDOM
- Retirement still feels uncertain
- The business still depends on them
- There’s no clear exit strategy
- Health concerns shift priorities
THE 6 BUSINESS AREAS WE’LL HELP YOU FIX
- Mastery – Simplify and stabilise your business
- Marketing – Strengthen ongoing income
- Systems – Create continuity and sustainability
- Team – Build leadership below you
- Scale – Improve valuation and profitability
- Freedom – Create true freedom of choice
What Business Owners Say
17+ Years Experience
Specialist in:
- Management Systems
- Sales Structures
- Business Scale
Ask Marlene
Ask Marlene
Have a question? Contact Marlene directly
More About Coaching
What This Means for You
For nearly two decades, I’ve helped Business Owners across Kwa-Zulu Natal, South Africa turn chaos into clarity by breaking the myths that keep them stuck. Coaching with me isn’t theory, it’s measurable results:- stronger teams, better systems, more profit and more time for the life you actually want.
Your business doesn’t need to survive on trial and error. The next level is within reach. If you’re ready to challenge the myths and take action.
👉 Let’s make it happen, together.
