Business Coach FirmBusiness Coaching Firm

ActionCOACH iNala

KwaZulu-Natal,

South Africa

Contact: 031 942 4255

Email: durbannorth@actioncoach.com

Scaling businesses. Creating wealth. Transforming lives.

Accelerate Your Path to Wealth and True Freedom

Right now too much depends on you โ€” decisions, direction, and solving problems โ€” and it costs time and profit. The shift happens when you have people who take ownership, strategies that drive profit, systems that create efficiency, and someone in your corner to keep you focused on the work that moves the business forward.

Take this 3-minute business assessment and weโ€™ll send you a detailed report on your business strengths, weaknesses, opportunities and threats โ€” along with clear suggestions to improve.

Introducing Team iNala

Run Your Business. Don't Let It Run You.

Unlock your unique vision, sharpen your brand positioning, and generate lasting organic growth in your business and life. Discover valuable strategies, tested tools, and proven systems to grow your business.

You built your business to make an impact. We help you scale it with strategic coaching, clarity of vision, and brand alignment that sets you apart.

Our proven systems deliver measurable results and real freedom.

More Than 1000+ Businesses Coached
More Than 1000+ Businesses Coached

Grow A Results Driven Business

If you are thinking about creating a scaling plan with us, know that youโ€™ll receive a personalised business plan from our coaches. iNalaโ€™s coaches have accumulated over 20+ years business experience, proven tactics and practical steps that works!

Firstly,ย how badly do you want things to change?ย If the answer is, โ€˜you have no ideaโ€™.ย (And we do).ย Then ask yourself,ย what does your business need?

(If you donโ€™t know the second answer, you might find it helpful to do a discovery call.)

Inala Is A Team Of Business And Executive Coaches

We are a firm of internationally certified and dedicated Business & Executive Coaches, proudly part of ActionCOACH โ€” operating in over 80 countries and setting the global benchmark for entrepreneurial and leadership excellence.

Our work is about helping established business owners and leaders step back far enough to see their business clearly again. Most of the people we work with already know their industry and their business well. Whatโ€™s often missing is the space, structure, and challenge to ask the right questions โ€” the ones that unlock better decisions around scale, profitability, and how dependent the business really is on them.

We address the challenges that most directly limit scale and performance โ€” including profitability, leadership effectiveness, accountability, and reclaiming the business ownerโ€™s time so growth no longer comes at the expense of freedom.

The name iNala โ€” meaning abundance in Zulu โ€” reflects both our African roots and our alignment with ActionCOACHโ€™s global vision of world abundance through business re-education.

Our mission is to turn enterprises into engines of growth โ€” creating wealth, opportunity, and fulfilment for the people and communities they serve.

Introducing Team iNala

Recognised for excellence and impact, ActionCOACH iNala was named South African Franchise Partner of the Year 2025, Rookie Coach of the Year, Breakout Coach, Support Staff of the year and Action Hero. A testament to our commitment to disciplined execution, leadership maturity, and sustainable results.

Services For Strategic And Sustainable Growth

1-On-1 Coaching

Customised Coaching

Youโ€™ll have clear, measurable goals aligned with your envisioned future, supported by a plan to get there. We meet weekly or fortnightly to make sure progress is real โ€” refining the plan and having the tough conversations that keep momentum.

Each session builds on the last. We set direction, agree actions, and measure progress, so that steady improvement becomes part of how the business runs. You get someone in your corner to challenge your thinking and hold you accountable to the work that matters.

90-Day Strategic Planning Workshop

This full day workshop allows you to step back from the day-to-day and see where you are today against your vision and annual goals.

Youโ€™ll set meaningful goals for your business (and life) over the next 90 days, backed by a practical plan that turns intention into action.

Youโ€™ll work with our team of coaches and alongside other business owners โ€” setting priorities, testing your thinking, and building a plan that creates momentum instead of drifting from one month to the next.

Business Masterclass

The Entrepreneurs MBA

This is a 12-session group coaching programme covering the practical building blocks of a profitable, sustainable business. Over six months youโ€™ll learn, implement, and start moving your business to the next level.

Youโ€™ll leave with increased sales and profit, better control of your time, and clarity on what you need to do to build a stronger business. Youโ€™ll know what drives performance, where the opportunities are, and how to focus your effort. Itโ€™s the base that turns a small business into a business that supports your dreams.

12 Week Training Programs

Turn skills into results through structured learning, implementation, and accountability

Management Skills

Sales Skills

Leadership Skills

High Performance Teams

Marketing Skills

COI Membership

Circle of Influence

Your continued success โ€” and the potential you havenโ€™t realised yet โ€” depends on growth. Growth happens faster when youโ€™re surrounded by people who challenge your thinking and expand your perspective.

Meet quarterly with seasoned business owners โ€” people who have built real companies, overcome real challenges, and are open to sharing their experience. Itโ€™s a chance to expand your network, learn from the success of others, and open new opportunities โ€” one conversation at a time

Executive Coaching

You have the answers …. what you don’t have is the questions

Executive coaching gives senior leaders a dedicated space to think clearly, improve decision-making, and lead with confidence. You get honest challenge, sharper perspective, and accountability from someone outside your environment. The result is clarity in direction, stronger communication, and better execution โ€” so you can deliver improved results through dynamic team performance.

Upcoming Events

Have you achieved what you set out to achieve in your business? If not, then register for one of our events. You’ll learn valuable insights about taking your business to the next level.

  • Make AI work for your business โ€” without adding complexity

    Make AI work for your business โ€” without adding complexity

    March 6 @ 8:00 am

    R450

    A practical morning seminar for owners of established, privately owned businesses who want to free up time, improve efficiency, and reduce costs โ€” without adding more tools or noise.

  • Intentional Investing Workshop

    Intentional Investing Workshop

    February 13 @ 8:00 am

    R4600

    Intentionalย Investingย Workshopย withย Charteredย Wealthย Solutionsย -ย Hostedย byย ActionCOACHย iNala ย  Date: Friday 13th February 2026 Time:ย 8:30ย amย toย 3:30ย pm Venue: The Oyster Box Hotel - Pearl Room Presenter:ย Kimย Potgieterย โ€“ย Managingย Director,ย Charteredย Wealthย Solutions Duration:ย Full-Dayย Workshopย withย breaksย (6ย Hours) Investment:ย R5995ย exย Vatย &ย partnerย paysย half Earlyย Bird:ย R3995ย exย Vatย &ย partnerย stillย halfย priceย (Bookย &ย payย beforeย 5thย January) ย  Most business owners make smart strategic decisions every day, but when it comes to personal wealth, many donโ€™t have the sameย  clarity, plan, or structure. This powerful full-day workshop will help you align your [...]

  • The Modern Business Mastermind

    The Modern Business Mastermind

    January 30 @ 8:00 am

    R450

    Join Shirley Pearson, Sean Stringer and the ActionCOACH iNala team as we reveal our entire 2026 business manual and offer a rare, unfiltered peak inside the strategies for the modern world of business.ย ย  From small businesses to seasoned companies, we want you to have everything you need to grow a business that lastsย beyondย itsย 10-yearย mark.ย ย  You want [...]

  • 90 DAY PLANNING SESSION

    90 DAY PLANNING SESSION

    May 20 @ 8:00 am

    R9950

    As a Business Owner you have so many competing demands on your time and energy, that unless you are able to create momentum, youโ€™re likely to run out of energy long before you realise your dream. The only way to create momentum is to ensure that the actions that you take build on each other [...]

Meet Our Incredible Clients

Below are some of the clients we work with.

We work with a variety of businesses and individuals, from start-ups through to executives, across KZN. Our coaching programmes are designed to identify our clients challenges and to apply practical, results-driven solutions and valuable strategies.

  • Do You Want to Increase Your Turnover?

    Meet our inspiring client Keegan Seeram, owner of ApexEnvironmental - an Occupational hygiene and environmental consulting company. They help any manufacturing industry comply with the occupational health and safety act. Keegan: "Shirley doesnโ€™t tell you what you want to hear, [...]

  • Why are you with ActionCOACH iNala? – Beverley The Bond House

    Shane recently interviewed his ActionCLUB Client, Beverley Mackay. Here are some of the questions she answered in her testimonial video: 1. What made you think ActionCOACH iNala was a great investment? 2. What did you get from ActionCOACH iNala that [...]

  • Why attend our complimentary Business Coaching event

    In this video, Ross Andrew (director of BNI KZN) shares his insights from attending our complimentary business coaching event. In a nutshell, we at ActionCOACH, work with YOU - the Business Owner. We help you to achieve what you want [...]

Kind Words from Our Clients

We work with a variety of businesses and individuals, from managers and executives to, across KwaZulu-Natal. Our coaching programmes are designed to identify our clientsโ€™ challenges and to apply practical, results-driven solutions and valuable strategies.

ActionCOACH iNala has given us great business insight & strategies that has helped us get to the next level. We would recommend business coaching as it has helped us focus, work towards our goals and put new strategies in place.

Candice Govender - CNG Attorneys

With ActionCOACH iNala, we are better focused on performance. In 2025, we have seen reached and reported our best monthly turnovers to date. To us iNala has been critical for the business' improvement.

Barry Wareham - Basil Manning Fishing

Business coaching has helped me better manage my sales team and seeing my business from a new perspective. iNala has been a great tool in upskilling my business.

Ronald Fagan - API Pumps

Business coaching has opened our eyes to the realities of owning a business. ActionCOACH iNala has given our business direction and focus on our business strengths.

Gerhard Von Schaeffer - Schaeffer Consulting

Business coaching has been very insightful. Our coach is very receptive and understanding of our personalities and challenges. The most important insight has been into our business numbers in terms of budgets, expenses and turnover. We have only been with ActinCOACH iNala for a short while and are already seeing the difference in our thinking and growing our business.

Natalie Von Schaeffer - Schaeffer Consulting

The coaches are patient and caring and we have received a lot of value from business coaching so far. We receive clear and concise feedback from our coach. Our coach helps with business challenges and has successfully helped solve them.

Ashveer Ramdheen - Luminex Technologies

My coach is extremely understanding of me personally and my business practices. My coach has given my practical and actionable insights at every meeting, which has moved my company forward by at least a year. The focus business coaching creates drives the business and leads to much faster earnings.

Mel Manson - Ballito Official

ActionCOACH iNala has helped grow my business that required crisis control to a structured organisation with systems that can be replicated and scaled. I believe that all business owners should receive constructive feedback, an objective eye, a sounding board and someone to hold them accountable to decisions and actions they need to take in their business.

Bev Cooke-Tonnesen - TLC

My coach is absolutely brilliant and has supported my journey has a business owner personally and professionally. Now the business has better systems and processes in place.

Aurelia Albert - Innovate Durban

ActionCOACH iNala helps me stop, pause, regroup, activate a target and then take action. Business has helped me track conversion and keep me and my business on track. For me business coaching is like anything else - if you want to succeed, you need a coach.

Renee Lovell - AtomGate

Blogs: Sharing our Wisdom with You

Wisdom comes from your ability to think and act using a robust mix of knowledge, experience, understanding, insights and good old common sense.ย 

We want to teach you everything you need to know about growing a sustainable business. Take a look at various free guides, articles, tools, and templates and find one to apply to your business today.

Use them to think differently, implement fresh systems, and accelerate the growth of your business.

Whether you’re looking to refine your leadership, scale operations, or strengthen your brand presence, our resources equip you for success at every step.

  • Mastering Team: Part One

    No question is more vexing and arguably more important than the dynamics of building and managing a strong team. Recognizing the significance of this topic, and with a focus on practicality and relevance, we delve into a series of questions [...]

  • Mastering Team: Part Two

    Part 2 Build your Dream Team Welcome back to our series on building a dream team. In Part 1, we explored the questions our clients ask us around how to assemble a group of talented individuals who can drive their [...]

  • Are you backing your own business success?

    Or are you working against yourself?ย  ย  Well of course, you're backing your own business success! Youโ€™re not an idiot and only an idiot would work against oneself, right? The problem is we donโ€™t know what we donโ€™t know. So [...]

  • 5 Ways to Multiply Your Profits

    ActionCOACH iNalaโ€™s Proven Formula for Growthย  ย  Running a business is one of the most rewarding journeys you can takeโ€”but letโ€™s face it, the path to profitability can sometimes feel like an uphill battle. The good news? There are 5 [...]

  • 6 Ways to Increase Team Productivity

    Why Productive Teams Matter More Than Ever ย  There are so many things you can do to increase team productivity in your business. And behind every successful business is one thing, a winning team. You can have the best business [...]

  • What numbers are important to know in my business?

    Master Guide to understanding finance as a Business Owner Here at ActionCOACH Inala, we are on a mission to provide business owners with free access to our knowledge base around owning a successful business. We define a successful business as [...]

Frequently Asked Questions

Find out more about ActionCOACH and how a business coach can impact your business by booking a free strategy session today.

What is Business Coaching?

Building Abundance in Business and Life

At its core, our work is about helping capable business owners move their business from where it is today to where they want it to be โ€” more clearly, more deliberately, and faster than they would on their own.

We work with established businesses. Together, we step back to reconnect with the original intent behind the business, take an honest look at how itโ€™s performing today, define what success looks like going forward, and put a practical plan in place to close the gap.

From there, our role is to act as a trusted advisor and thinking partner โ€” providing perspective, challenge, and accountability. We help business owners stay focused on the actions that matter, follow through on commitments, and turn intention into progress.

When the right decisions are made consistently, the results speak for themselves.

First of all, itโ€™s challenging to be truly objective about yourself. We will offer you a fresh perspective. This way, you can see the forest for the trees. A Business Coach will keep you focused on your business. We will hold you accountable for doing what you should do. And challenge you to get your business where you want it to be. Your Coach will also be like your one-person Board of Directors. We will support you to improve your marketing, sales, team, and every other area of your business. Simply put, we will become your partner, confidant, and mentor. We will help you turn your business into a well-oiled machine that supports your chosen lifestyle.

Many of the most successful people in the world work with coaches. Not because they lack ideas or ability, but because they value perspective, accountability, and disciplined follow-through.

A consultant is typically brought in to provide specific expertise or solutions. They analyse a situation, make recommendations, and often operate from the outside in โ€” telling the business what to do.

Coaching works differently. As a coach, our role is not to tell you how to run your business, but to help you think more clearly about it. Business owners and executives already understand their industry and their business. Whatโ€™s often missing is an objective sounding board, someone to challenge assumptions, help prioritise ideas, and hold decisions to completion.

Coaching is a collaborative, bottom-up process. It focuses on individual growth, accountability, and practical action โ€” helping you turn good ideas into consistent execution. The objective is not dependency, but to strengthen your ability to lead, decide, and drive results long after the coaching relationship begins.

That depends on where you are, what youโ€™re trying to achieve and the level of focus you need.

One-on-one coaching is fully customised to you and your business. Itโ€™s best when you want personalised guidance, strategic depth, and strong accountability around your specific goals. Every session builds on the last, focusing on your priorities, decisions, and execution.

Group programmes are more structured and topic-based. They focus on developing specific capabilities โ€” such as management, leadership, sales, marketing, or team performance โ€” through training, facilitated discussion, and shared learning. They are highly practical, but the emphasis is on building skills and habits rather than working through individual business strategy in depth.

Both approaches are effective. Group programmes build strong foundations and capability; one-on-one coaching applies that thinking directly to your business with greater focus, flexibility, and pace.

The first conversation is simply about understanding where you are now and helping you choose the approach that is best suited for you, your business and your wallet.

What you will experience โ€” and how quickly โ€” depends on where your business is starting from and what youโ€™re focused on improving. For many clients, early gains come in the form of clearer thinking, better decisions, and stronger focus. Those shifts often happen quite quickly.

As the work compounds, clients typically see more substantial results such as improved profitability and cashflow, stronger team performance, and more consistent business growth. Just as importantly, many business owners regain a sense of control and confidence, start enjoying their business again, and create more time and freedom for what matters most.

โ€œValueโ€ looks different for each person. For some, itโ€™s financial performance. For others, itโ€™s time, accountability, or reduced pressure in the business. Provided you follow through on the actions you commit to, I expect you to be at least better off within the first 17 weeks (in fact I guarantee it), with results continuing to build as stronger habits and ways of working take hold.

Yes โ€” we back our coaching with a results-based guarantee because we believe in the quality of our work and the strength of the process. If you follow the agreed actions, attend your sessions, and complete the work you commit to, we expect you to see measurable improvement in your business within 17 weeks.

The guarantee is not a promise about specific revenue numbers, but a promise that the coaching will produce real change in your business โ€” whether thatโ€™s clearer focus, better profitability, stronger leadership, or smoother execution. If you have genuinely engaged in the process and arenโ€™t seeing results by the 17-week mark, we will continue coaching you at our cost until you do.

This guarantee reflects our confidence in the process and our commitment to your progress, while also recognising that your active participation is essential to achieving meaningful outcomes.

We work with owner-managed businesses, leadership teams, and senior executives within larger organisations. While the size, structure, and industry may differ, the fundamentals of business remain the same โ€” strategic clarity, sales and marketing, leadership, accountability, and execution.

What does differ is how those principles are applied. The strategies that work in a large corporate are very different from those needed in a smaller or owner-led business, and approaches vary across industries and stages of growth. Thatโ€™s why coaching is never applied generically.

The focus is always on what will work for your business โ€” taking into account your market, resources, objectives, and constraints โ€” rather than industry theory or one-size-fits-all solutions.

ActionCOACH iNala is a strong fit if you already run a good business and are serious about making it better โ€” not just busier. We work best with business owners and senior executives who know their industry, take responsibility for outcomes, and want to sharpen how they think, decide, and lead.

Our approach suits people who value clarity over noise, discipline over motivation, and follow-through over ideas. If you are looking for someone to tell you what to do, rescue a struggling business, or provide quick fixes, we are unlikely to be the right fit.

We work as independent thinking partners. That means challenging assumptions, raising the level of conversation, and holding you accountable to the work that actually moves the business forward. The pace is deliberate, the standards are high, and the expectation is that commitments are honoured.

While we operate within the global ActionCOACH framework, iNala is known for depth of thinking, strong facilitation, and working upstream of day-to-day issues โ€” helping clients build businesses that perform well without constant pressure from the top.

Clients who fit well with iNala are typically ambitious, reflective, and committed to doing the work properly. They would succeed without coaching โ€” they choose coaching to succeed faster, more deliberately, and with greater confidence.

Fill out the form to pave your way to business success!

We are here to support your journey. Whether you would like to discuss coaching, learn more about our programs, or explore collaboration. Reach out and letโ€™s turn your dream business into reality.

Weโ€™ll respond quickly and support you every step of the way.

  • 031 942 4255
  • durbannorth@actioncoach.com
  • 08H00 - 17H00

Get in touch with ActionCOACH Today!

    Find Us In

    Fill out the form to pave your way to business success!

    We are here to support your journey. Whether you would like to discuss coaching, learn more about our programs, or explore collaboration. Reach out and let’s turn your dream business into reality.

    We’ll respond quickly and support you every step of the way.

    • 031 942 4255
    • durbannorth@actioncoach.com
    • 08H00 - 17H00

    Get in touch with ActionCOACH Today!

      Events

      R450

      The Modern Business Mastermind

      September 12, 2025 @ 8:00 am - 11:30 am
      The Oyster Box Hotel 2 Lighthouse Road
      Umhlanga, KwaZulu-Natal 4319
      Google Map

      Join Shirley Pearson, Sean Stringer and the iNala team as we reveal our entire 2025 business manual and offer a rare, unfiltered peak inside the strategies for the modern world of business.

      Find out more
      R450

      The Modern Business Mastermind

      December 5, 2025 @ 8:00 am - 11:30 am
      The Oyster Box Hotel 2 Lighthouse Road
      Umhlanga, KwaZulu-Natal 4319
      Google Map

      Join Shirley Pearson, Sean Stringer and the iNala team as we reveal our entire 2025 business manual and offer a rare, unfiltered peak inside the strategies for the modern world of business.

      Find out more
      R450

      The Modern Business Mastermind

      January 30 @ 8:00 am - 11:30 am
      The Oyster Box Hotel 2 Lighthouse Road
      Umhlanga, KwaZulu-Natal 4319
      Google Map

      Join Shirley Pearson, Sean Stringer and the ActionCOACH iNala team as we reveal our entire 2026 business manual and offer a rare, unfiltered peak inside the strategies for the modern [...]

      Find out more