Are You Really Prioritising What Matters Most?

By Craig Lourens

There is a big difference between being busy and being productive.

Most leaders are busy. Their days are filled with meetings, emails, phone calls, reports, problems and urgent requests. They arrive at work with a plan, but before long, somebody else’s emergency has taken control of their calendar.

By the the time the end of the week comes, they have worked hard. They are tired. They have solved dozens of problems.

But did they make progress on what mattered most? A very important question they should be asking themselves.

What the Leadership Curiosity Scorecard Revealed

We recently asked participants in our Leadership Curiosity Scorecard:

“Do you intentionally plan your week around your highest-value priorities?”

The 80 participants started the scorecard, with 72 completing it.

The responses were revealing:

  • 47% said they always plan their week around their highest-value priorities.
  • 32% said they mostly do.
  • 21% said they do so only sometimes.

This means that fewer than half of the respondents consistently organise their weeks around the work that creates the greatest value.

The other 53% know that prioritisation is important, but they are not doing it consistently.

Why?

Because urgent work shouts. Important work usually waits quietly.

Urgent Does Not Always Mean Important

A customer complaint feels urgent.

An employee asking for help feels urgent.

A supplier problem feels urgent.

An unexpected meeting feels urgent.

Strategy, leadership development, succession planning, coaching your team and improving systems rarely demand your immediate attention.

But they are often the activities that create the greatest long-term value.

When leaders repeatedly choose urgent work over important work, they may keep the organisation running today while failing to prepare it for tomorrow.

That is not a time-management problem.

It is a leadership problem.

Your Calendar Reveals Your Real Priorities

Most leaders can explain their organisation’s priorities.

Growth. Customer service. People development. Operational excellence. Innovation. Profitability.

But are these priorities visible in their calendars?

If developing your people is important, where is the time allocated to coaching them?

If strategy is important, where is the uninterrupted thinking time?

If improving systems is important, when do you step back and examine how the work is being done?

If customer relationships are important, when do you speak to customers before there is a problem?

A priority that never appears in your calendar is usually only a good intention.

Your calendar reveals what you truly value not what you say your value.

Planning Is a Leadership Discipline

Intentional planning is not about creating a perfect diary.

No leader can control every part of the week. Problems will occur. Customers will need attention. Employees will require support. Priorities will sometimes change.

The goal is not to remove every interruption.

The goal is to prevent interruptions from controlling everything.

Strong leaders decide what matters before the week begins. They protect time for high-value work and create space to respond to the unexpected.

They do not simply ask:

“What do I need to do this week?”

They ask:

  • What are the most important results I need to achieve?
  • Which activities will create the greatest value?
  • What requires my personal attention?
  • What can somebody else own?
  • What should I stop doing?
  • What must be protected in my calendar?

That is intentional leadership.

Stop Doing Work That Belongs to Someone Else

Many leaders struggle to prioritise because they carry responsibilities that should belong to other people.

They attend meetings where they are not needed.

They approve routine decisions.

They solve problems their employees could solve.

They check work that should already meet an agreed standard.

They remain involved because it feels quicker to do the work themselves.

Perhaps it is quicker today.

But if you continue solving every problem, your team never learns to solve problems without you.

Your diary becomes overloaded. Your employees become dependent. Important leadership work is pushed aside.

Delegation is not about getting rid of unwanted tasks. It is about creating ownership and developing capability.

Agree on the outcome. Explain the standard. Provide the necessary resources. Set a deadline. Review the result.

Then allow people to take responsibility.

Protect Time for High-Value Work

If something matters, schedule it.

Do not hope that you will find time for strategy, coaching, planning or improvement after everything else is complete.

Everything else is never complete.

Book the time first.

Protect it as seriously as you would protect an important customer meeting.

This might include time for:

  • Reviewing key performance indicators
  • Developing members of your team
  • Improving an important process
  • Meeting key customers
  • Thinking about future risks and opportunities
  • Making decisions you have been avoiding
  • Planning the following week

High-value work requires space. If you do not create that space deliberately, urgent work will consume it.

Choose Your Three Most Important Outcomes

A long task list can create the illusion of control. But a list of 30 tasks does not tell you which three matter.

And the end of every week, identify the three most valuable outcomes you need to achieve next week.

Not 20.

Three.

Then reflect:

“If these were the only three outcomes I achieved in the week coming up, would the week have been valuable?”

If the answer is yes, schedule them before filling your calendar with lower-value activity, and stick to your schedule with “pgi-headed discipline.”

Finish every day with a review of what has been achieved and a plan for the next. This makes it easier to recognise when distractions are taking control.

You will still deal with urgent matters. The difference is that you will not lose sight of what you decided was important.

Busy Leaders Create Busy Teams

Your team watches how you work. If you are constantly changing direction, they learn that priorities are temporary.

If you interrupt people throughout the day, they learn that focused work is not respected.

If every request is urgent, they learn that nothing is truly a priority.

But when you plan clearly, protect important work and communicate your priorities, your team gains confidence.

They know what matters; they understand where to focus and they become better at making decisions without waiting for you.

Focused leaders create focused teams.

Final Thought

The Leadership Curiosity Scorecard tells us that only 47% of respondents always plan their weeks around their highest-value priorities.

That leaves a significant opportunity.

Leadership effectiveness does not always begin with doing more. Sometimes it begins with deciding what deserves your attention and having the discipline to protect it.

Before your next week begins, ask yourself:

What are the three most valuable outcomes I must achieve?

Put them in your calendar, protect the timeslots you have planned and then lead your week instead of allowing the week to lead you.

Curious about your own leadership habits?

Take the Leadership Curiosity Scorecard and discover where you are leading effectively and where small changes could help you lead with greater clarity, intention and impact.

Want to know more? Contact Coach Craig or call 079 388 5709.

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Key Takeaways

  • Being busy does not necessarily mean being productive.
  • Your calendar reveals your real priorities, not just what you say is important.
  • Urgent work often crowds out high-value leadership work like strategy, coaching and planning.
  • Plan your week around your three most important outcomes, not a long task list.
  • Protect time for high-value work before filling your calendar with lower-priority activity.
  • Delegate responsibility, not just tasks, so your team develops greater ownership and capability.
  • Strong leaders create focused teams by communicating priorities clearly and protecting focused work.
  • Leadership effectiveness often comes from doing less, better, with greater intention and discipline.

By

Craig Lourens

Craig Lourens, an Internationally Certified Business Coach. A Certified ActionCOACH Business Coach, with a B.Comm, a Charted Institute of Secretaries (CIS) and 30 years of Executive experience in multinational organisations.

With the right plan and support, you’ll regain confidence, build momentum, and finally have a business that works for you.

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